Support

We're here to help. Reach out to us anytime.

Contact Us

For questions about your account, technical problems, bug reports, feedback, or any other inquiry:

Account & Login: problems signing in, invites, account recovery, or account/household deletion requests.
Family & Households: inviting parents or children, managing members, and configuring child profiles.
Exercises: generating, reviewing, assigning, or troubleshooting exercise sets.
Technical Issues: bugs, errors, or unexpected behavior in the application.
Feature Requests: suggestions for improving Kanna.
Data & Privacy: GDPR requests, data export, or data deletion (see our Privacy Policy).

We aim to respond to all support requests within 24 hours on business days (Monday–Friday).

Manage your family: open the Family screen to invite parents or children, or to remove a member and their data.
Delete data: removing a household member from the Family screen permanently deletes their account and associated data. To delete an entire household, email us.
Language: change the interface language anytime via the language selector in the top bar.